Tripwale Partners
Tripwale is a complete digital ecosystem for the taxi industry, built as two separate mobile applications—one for users and one for drivers. The user app enables customers to book outstation, hourly rental, and airport rides with transparent pricing and multiple vehicle options. The driver app allows drivers to manage trip requests, track earnings, upload necessary documents, and monitor commission details. Both applications are powered by a central admin dashboard that manages commissions, verifies documents, and oversees all platform activity, ensuring smooth operations for both riders and drivers.
About the Project
Tripwale is a fully-featured digital ecosystem for the transportation industry, developed as two distinct mobile applications to serve both customers and drivers, complemented by a powerful admin panel.
The User App provides a seamless interface for riders to book taxis based on their specific needs. Users can choose from various service types including Outstation (One-way/Roundtrip), Hourly Rentals, and Airport Transfers. The app allows users to compare vehicle categories (Hatchback, Sedan, SUV), view estimated fares, and manage their bookings. A unique "Quick Booking" feature streamlines the process for returning customers. Post-ride, users can provide feedback and view detailed billing information, including fare breakdowns, taxes, and toll charges.
The Driver App is a comprehensive tool for managing a driver's professional life on the platform. It handles the entire ride lifecycle, from receiving trip requests and notifications to starting and ending rides. Drivers can upload and manage necessary documents (Aadhar, License, RC, Insurance, etc.) for registration. The app provides a clear financial overview, including total earnings, pending commissions, and a detailed commission history. It also manages the driver's schedule with sections for upcoming rides, personal bookings, and a record of cancelled or successful rides.
At the core of the operation is the Admin Dashboard, which allows the Tripwale team to manage users, drivers, commissions, and ride pricing. It ensures platform security, handles dispute resolution, and provides data-driven insights to optimize the business. Tripwale is built to be a 100% secure and reliable solution, making taxi fleet management simple and efficient.
Key Features
User App Features
- Multiple Ride Types: Offers a variety of travel options including Outstation (One-way & Roundtrip), Hourly Rentals (4/8/12 hours), and Airport Drop/Pickup. Point: Quick Booking: Allows users to quickly rebook a previous trip or a favorite route with minimal input.
- Vehicle Selection: Browse and select from a range of vehicle categories (Hatchback, Sedan, SUV) based on passenger count and luggage capacity. Point: Transparent Fare Estimates: View detailed fare breakdowns, including base fare, driver allowance, and excluded costs like toll taxes before confirming a booking.
- Ride Management: Easily view upcoming, successful, and cancelled ride history. Users can cancel rides and see applicable cancellation fees. Point: Post-Ride Feedback: Rate the ride and driver with a star rating and provide optional written feedback.
- Safety and Security: An in-app safety section with quick access to emergency contacts (Police, Ambulance, Tripwale Support).
Driver App Features
- Document Management: A streamlined process for uploading and managing all necessary personal and vehicle documents (Aadhar, License, RC, Insurance, PUC, etc.) for registration.
- Ride Request Notifications: Receive real-time trip requests with pickup/drop locations and estimated fares, with the option to Accept or Reject.
- Ride Lifecycle Management: A clear workflow to manage rides from "Start Ride" (recording start km and time) to "End Ride" (finalizing the bill).
- Earnings and Commission Tracking: A comprehensive financial dashboard showing total earnings, pending commission, total pay commission, and a detailed commission history.
- Personal Booking Feature: Allows drivers to block out dates or book the taxi for personal use, with clear rules on cancellation.
- Profile Management: A dedicated profile section to manage personal, driver, and vehicle details, including expiry dates for PUC and Insurance.
General and Admin Features
- Dual-App Architecture: Separate, tailored experiences for riders and drivers on a single unified platform.
- Secure Authentication: Phone number-based login and verification process for both apps.
- In-App Notifications: Real-time alerts for ride confirmations, cancellations, deposit requirements, and promotional messages.
- Admin Dashboard: A central panel for managing the entire ecosystem, including commission structures, user/driver verification, and platform oversight.
- Cancellation Logic: Automated calculation of cancellation fees based on a percentage of the fare costing.
