BANQUET CRM
A complete digital solution for banquet halls and wedding venues featuring a beautiful customer website and a powerful backend management system. Built to streamline venue bookings, event planning, and daily operations. Banquet CRM is a custom web ecosystem that connects event venues with their clients. The frontend website showcases venue spaces, packages, services, and allows easy appointment booking. The backend admin panel gives management complete control over leads, bookings, inventory, invoices, and more—all from one dashboard.
About the Project
Running a banquet hall means juggling multiple enquiries, venue visits, package customizations, and coordinating with vendors—all while ensuring no double bookings happen. Banquet CRM was built to solve exactly this.
The customer website works like a digital storefront. Visitors can explore halls and lawns, compare wedding and celebration packages, view photo galleries, read real testimonials, and book appointments for food tasting or venue visits. Everything is designed to give clients a feel of the space before they even step in.
Behind the scenes, the admin panel is where the magic happens. A visual booking map shows at a glance which dates are booked across different halls. The system tracks every customer from first enquiry to final invoice. Quotations are generated in minutes, bookings are confirmed with one click, and payments are recorded instantly.
The platform also manages inventory (catering supplies, décor items), services (decoration, guruji, photography, entertainment), and appointment slots. No more lost enquiry slips, no more manual ledgers, no more confusion over dates.
Banquet CRM brings everything under one roof—clean, simple, and efficient.
Key Features
Frontend Website
- Venue Showcase – Halls, lawns, capacity, virtual tour
- Package Listings – Wedding, celebration, corporate with pricing & inclusions
- Services Display – Decoration, catering, guruji, varmala, event coordination
- Gallery – Event photos, venue aesthetics, stage setups
- Testimonials – Real client reviews and ratings
- Book Appointment – Food testing, venue visit, consultation
Admin Dashboard
- Visual booking map – See booked/available dates at a glance
- Quick stats – Today's bookings, pending enquiries, revenue snapshot
Customer & Lead Management
- Capture enquiries from website & calls
- Maintain customer database with history
- Track lead status & follow-ups
Quotations & Bookings
- Generate itemized quotations in seconds
- Convert quotes to bookings with one click
- Block dates, assign venue, confirm bookings
Services & Packages
- Create unlimited wedding & celebration packages
- Configure add-on services (decor, guruji, dhol, photography)
- Set pricing, minimum pax, time slots
Appointment Management
- Define appointment slots (11AM-1PM, 7PM-9PM, etc.)
- Appointment purposes – Food Testing, Venue Visit, Others
- Staff-wise calendar view
Invoices & Payments
- Auto-generate invoices from bookings
- Record payments (advance, partial, full)
- Tax calculations included
Inventory Management
- Track catering raw materials & décor items
- Low stock alerts
- Purchase management
Website Control
- Update gallery, testimonials, packages from backend
- Show/hide services on frontend
- Manage banner images & SEO
User Management
- Role-based access (Admin, Manager, Coordinator)
- Secure login & activity logs
Tech Stack
- Frontend: HTML, CSS, JavaScript, Bootstrap
- Backend: PHP / Laravel / CodeIgniter
- Database: MySQL
- Integrations: SMS, Email, Payment Gateway
Business Benefits
- No more double bookings – Calendar view eliminates conflicts
- Faster quotations – From 30 minutes to 2 minutes
- Everything in one place – No Excel sheets, no paper notes
- Professional brand image – Modern website impresses clients
- Scalable – Add multiple venues under one login
